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The quality management system is built in the organization by means of daily work of heads. The simulated system of a quality management under the European standards ISO 90001 is also an occasion to declare itself to potential clients, suppliers and consumers. It turns out that the working system of a quality management in the organization not only brings in the income in the form of reduction of cumulative incomes, but also raises intellectual cost of the company. The securities market quickly reacts to any changes in the company and if what that the transaction cannot will take place because of absence of the quality standards actions of this company will immediately go to a bottom. As the quality management system at the enterprise by means of the diagram of Ishikavy is built. Ishikava who calls its Isikava, there is no difference, this Japanese has thought up the diagram of quality management of the company in the form of the fish skeleton which branches consist of resources on which it is required to pay attention at quality management. Let's list these resources - people, materials, methods, a place, the control, an environment.
From here we have that the human factor is only the one sixth control system of quality. To raise quality of production by means of training of manpower resources probably to a certain limit, but it is necessary to go changing all processes further. For example, materials - which have the important component on manufacture, materials are delivered by suppliers and as great Ford spoke - let better suppliers spend money for the control of target production, than I will spend the resources for the control of entrance production. It means that to buy cheap materials not always it is good, final if you struggle for quality of production. The cheap material can raise essentially expenses for its check, the control and marriage processing. Here management of materials.
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