Open Society «Galichsky avtokranovyj factory», letting out truck cranes under mark "Galichanin". Almost one year ago at factory the two-year development cycle and introductions of system of a quality management has come to the end, the certificate confirming conformity SMK of the enterprise to requirements of the Russian version of standard ISO 9001:2000 is received.
What has been made in this time how it is possible to estimate real advantage for the organization from a similar innovation? We will result some arguments in favor of SMK according to representatives of factory.
So, within the limits of works on creation SMK all volume of internal standards of the enterprise has been anew processed, "empty" documents are cancelled, developed essentially new - people have received help to work plus personal responsibility of executors of all levels - from the top-manager to the worker has seriously increased.
With responsibility increase the technological discipline in the organization has improved, personnel actions became more coordinated, duplication of activity of departments and employees was brought to differentiate zones of responsibility of each employee to nothing as there was a possibility accurately.
Further. Application so-called «the process approach» has allowed to look at activity of all enterprise a little on the other hand, the spent reengineering of processes has helped to understand and estimate communications in processes between divisions, and, accordingly, to optimize they be all processes of activity in factory became obvious and more "transparent" for heads in this connection their control and controllability has become simpler. SMK has given possibility to establish definite purposes on each process - after all for analysis of current activity on enterprise began to be applied is full-scale statistical methods.
Pleasant enough fact is noted - the factory managed to avoid excessive "bjurokratizatsii" in the form of infinite quantity of papers which usually frightens all in SMK. Only the most necessary documents -
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